Workflow & Automation

Automate the work between the work.

Drag, drop, and connect — Logiware's visual workflow builder lets your team automate quoting, customs, document capture, and tracking without writing a single line of code.

Visual builder

If you can draw it on a whiteboard, you can build it in Logiware.

Compose triggers, AI actions, conditions, and integrations on an infinite canvas. Ops leads own the automation — no dev tickets required.

Trigger
New quote request received
AI action
Calculate multi-modal rates
Condition
Margin ≥ 12%?
Action
Send quote to customer
300+ pre-built actions across TMS & WMS
Version history and safe rollbacks
Test runs with live sandbox data
Try it

Build a workflow, then press run.

Click a step from the palette to add it to your canvas. Press Run to see the outputs each step would produce on live data.

Workflow canvas · 4 steps
  1. Trigger
    New quote request
    Customer submits an RFQ
  2. AI
    AI: Rate multi-modal
    Pull live carrier capacity + cost
  3. Logic
    If margin ≥ 12%
    Branch on computed margin
  4. Action
    Send quote to customer
    Deliver branded quote PDF
Run output
Press Run workflow to see live outputs
// output will stream here as each step runs
What you can automate

Four high-leverage freight forwarding automations, out of the box.

Start with proven playbooks for quoting, customs, documents, and tracking — then extend them to fit your forwarding or warehouse operation.

Instant Quotes — AI Multi-Modal Freight Rating

Generate instant freight quotes with AI-driven multi-modal rating. Logiware pulls real-time carrier capacity and cost from ocean, air, rail, and truck partners, applies your margin rules, and returns a customer-ready quote in seconds — replacing manual spreadsheets and email chains for freight forwarders and 3PLs.

  • Multi-modal rating
  • Real-time carrier rates
  • Automated margin rules
  • Instant quote delivery

Customs Compliance — HTS Codes & Entry Drafts

Streamline customs compliance with machine-learning classification. Logiware extracts commercial invoice details, suggests Harmonized Tariff Schedule (HTS) codes with confidence scores, and drafts complete customs entries for a licensed broker to review and file — cutting classification errors and clearance delays.

  • HTS code suggestions
  • Commercial invoice extraction
  • Customs entry drafts
  • Broker review workflow

Document Processing — OCR & RPA for Logistics

Digitize logistics paperwork with OCR and RPA. Bills of lading, commercial invoices, packing lists, and arrival notices are captured automatically and converted into structured shipment records — eliminating manual data entry and keeping every file audit-ready inside Logiware.

  • OCR bill of lading
  • Invoice data capture
  • RPA automation
  • Structured shipment records

Real-Time Tracking — End-to-End Shipment Visibility

Deliver real-time shipment tracking across every mode. Native API integrations with airlines, shipping lines, and port terminals stream milestone events into Logiware, while proactive alerts push ETA changes to your ops team and clients before they have to ask.

  • Real-time carrier tracking
  • Milestone alerts
  • ETA updates
  • Client visibility portal
MCP server · Model Context Protocol

Plug Logiware directly into Claude, ChatGPT, and Copilot.

Logiware ships a first-party MCP server, so your team can connect our TMS and WMS to the commercial AI tools they already use — no middleware, no custom integrations. Ask questions, run workflows, and act on live operational data from any MCP-compatible assistant.

  • Query live shipments, quotes, and inventory in natural language
  • Draft customs entries and rate sheets from your own data
  • Trigger Logiware workflows straight from an AI chat
  • Scoped API keys with per-user permissions and audit logs
Compatible clients
Claude
Anthropic desktop & web
ChatGPT
OpenAI custom connectors
Copilot
Microsoft 365 & GitHub
Cursor
AI-native IDE
// claude_desktop_config.json
{
  "mcpServers": {
    "logiware": {
      "url": "https://mcp.logiware.com",
      "auth": "bearer <YOUR_API_KEY>"
    }
  }
}
How it works

From idea to running workflow — in an afternoon.

01
Pick a trigger

New quote, milestone update, document arrival, or any custom event.

02
Compose the flow

Drop in AI actions, conditions, approvals, and integration steps.

03
Test & publish

Dry-run against live data, then roll out with version-safe deploys.

04
Measure & iterate

Track runs, catch failures, and improve based on real metrics.

AI + workflow, together

Automate a real workflow in your first demo.

Show us the process you'd most like to automate. We'll build it live on your data — quoting, customs, documents, or tracking.